Yes. To cancel a booking, you must do so online at least 72 hours in advance, or 96 hours in advance if the booking follows a public holiday. After this time, you have the option to "Try-sell" your booked lessons. You will need to regularly check the status of your "Try-sell" booking.
Once you have successfully cancelled your lesson and/or "Try-sell" the lesson, the lesson fees will be credited back to your student account.
All learners are entitled to 18 cancellation counts of Practical lessons. Once you exceed your cancellation counts, a charge of $5.35 (inclusive of GST) will be imposed for every subsequent cancellation. The cancellation of the practical lessons can be done via our online student portal.
No refund of fees if you are late or absent due to a medical condition or any reason whatsoever.
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